Terms & Conditions

Order of goods confirmation only on full payment. Collection/Delivery of the goods will only be available upon payment in full. International shipping term is DAP, additional local port charges may still apply and are borne and paid by the buyer.

All taxes, duties, charges, fees, levies, and other fiscal impositions which may at any time be charged or payable outside Australia in respect of the goods shall be borne and paid by the buyer. Since all the products are final, we do not accept refunds or exchanges.

Refund and Returns Policy

We do not accept requests for cancellation of orders or the return of items unless the item you purchased is defective upon our confirmation.

If you receive an incorrect item, please contact us at info@igswater.com.
We do not accept defective or incorrect item refunds after 14 days you received.